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Customer Service & Fulfillment Lead

Reports to: Chief Operating Officer (Interim: Production Manager) Job Overview: Lead and actively participate in our order fulfillment, shipping, and customer service operations. This role combines leadership and hands-on work – ensuring every order is processed accurately, shipped on time,…
Reports to: Chief Operating Officer (Interim: Production Manager) Job Overview: Lead and actively participate in our order fulfillment, shipping, and customer service operations. This role combines leadership and hands-on work – ensuring every order is processed accurately, shipped on time, and every customer receives exceptional service. Essential Responsibilities and Duties include the following. Other duties may be assigned. Lead and assist daily operations in customer service, order fulfillment, shipping and receiving. Train, delegate tasks, and work alongside team members to complete…
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Packaging Assistant

Reports To Packaging Supervisor Job Overview The Packaging Assistant will be responsible for packing various sweets and chocolate confections for distribution and sale. This is a full or part-time position. Sometimes limited hours are available depending on business demand. Seasonally…
Reports To Packaging Supervisor Job Overview The Packaging Assistant will be responsible for packing various sweets and chocolate confections for distribution and sale. This is a full or part-time position. Sometimes limited hours are available depending on business demand. Seasonally and on holidays, employees are expected to work additional hours. Overtime hours are only considered approved if advanced written approval from the Production Supervisor is obtained. Essential Responsibilities & Duties Work closely with Packaging Supervisor to identify daily packaging requirements Become…
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Retail Team Member

Reports To The Retail Team Member reports to the Store Manager at the present store. This may include multiple managers if working in multiple locations. Job Overview The Retail Team Member is responsible for tasks related to opening and/or closing…
Reports To The Retail Team Member reports to the Store Manager at the present store. This may include multiple managers if working in multiple locations. Job Overview The Retail Team Member is responsible for tasks related to opening and/or closing the store. Other duties reflect their heightened responsibility, resourcefulness, and leadership. The Retail Team Member also performs the duties of the Retail Sales Assistants. Works in a sales position that regularly interacts with customers and packages products. Keeps our stores clean…
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Cleaning Team Member

Reports To Cleaning Team Member reports to the Operations Manager. Job Overview A Cleaning Team Member performs a variety of cleaning tasks to keep the buildings, equipment, supplies, and grounds pristine. This position should have the utmost commitment to cleanliness…
Reports To Cleaning Team Member reports to the Operations Manager. Job Overview A Cleaning Team Member performs a variety of cleaning tasks to keep the buildings, equipment, supplies, and grounds pristine. This position should have the utmost commitment to cleanliness and sanitation. Essential Responsibilities & Duties Include the following. Other duties may be assigned. Performing daily tasks including washing dishes and production supplies. Cleaning and sanitizing workspaces and equipment. Returning supplies to work areas and following plans for keeping these materials…
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Enrobing Packaging Assistant

Reports To Enrobing Packaging Supervisor This is a full or part-time position. Sometimes limited hours are available depending on business demand. Seasonally and on holidays, employees are expected to work additional hours. Overtime hours are only considered approved if advanced…
Reports To Enrobing Packaging Supervisor This is a full or part-time position. Sometimes limited hours are available depending on business demand. Seasonally and on holidays, employees are expected to work additional hours. Overtime hours are only considered approved if advanced written approval from the Production Supervisor is obtained. Job Overview The packaging assistant will be responsible for packing various sweets and chocolate confections for distribution and sale. Essential Responsibilities & Duties Work closely with Packaging Supervisor to identify daily packaging requirements…
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Event Host/Coordinator

Reports To Director of Retail Sales & Operations Job Overview The Event Coordinator is responsible for planning, promoting and hosting confectionery events for families, children and adults. This is a part time position and could be a full time position,…
Reports To Director of Retail Sales & Operations Job Overview The Event Coordinator is responsible for planning, promoting and hosting confectionery events for families, children and adults. This is a part time position and could be a full time position, with 12-20 hours a week as Event Coordinator and and an optional 20 hours in other business functions (retail, packaging). Must have weekend availability 3 Saturdays a month for tours and events, occasional Sundays. Scheduled tours and events are offered by…
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Head Panning Chocolatier

Reports To: Production Manager This is a full-time position. When production demand is high, employees are expected to work additional hours. We welcome applicants with production experience, even if not in the candy industry. We will train the right candidate…
Reports To: Production Manager This is a full-time position. When production demand is high, employees are expected to work additional hours. We welcome applicants with production experience, even if not in the candy industry. We will train the right candidate on our equipment, products, and processes. Training time is extensive and may exceed one year. Job Overview The Head Panning Chocolatier is responsible for producing exceptional quality chocolates in the panning room area of the factory. Duties are primarily as a…
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Enrobing Room Chocolatier Level 1

Reports To Production Supervisor (Interim A. Wilbur) This is a full or part-time position. Sometimes limited hours are available depending on business demand. Seasonally and on holidays, employees are expected to work additional hours. Overtime hours are only considered approved…
Reports To Production Supervisor (Interim A. Wilbur) This is a full or part-time position. Sometimes limited hours are available depending on business demand. Seasonally and on holidays, employees are expected to work additional hours. Overtime hours are only considered approved if advanced written approval from the production supervisor is obtained. Job Overview An Enrobing Room Chocolatier (Level 1) is responsible for working in the production area of the factory as a support worker. Usually, with shared duties between chocolate production (20%)…
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Enrobing Room Chocolatier Level 2

Reports To Production Supervisor (Interim A. Wilbur) This is a full or part-time position. Sometimes limited hours are available depending on business demand. Seasonally and on holidays, employees are expected to work additional hours. Overtime hours are only considered approved…
Reports To Production Supervisor (Interim A. Wilbur) This is a full or part-time position. Sometimes limited hours are available depending on business demand. Seasonally and on holidays, employees are expected to work additional hours. Overtime hours are only considered approved if advanced written approval from the production supervisor is obtained. Job Overview An Enrobing Room Chocolatier Level 2 worker is responsible for working in the production area of the factory to craft chocolate products. Usually, with some shared duties between chocolate…
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